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Platform Overview

Connect™ Platform
Software + People

The driving force behind our comprehensive Communications and Asset Management solutions. Connect™ provides the visibility, reporting, and integrations your IT team needs.

200K+
Assets
50+
Integrations
24/7
Monitoring
The TeleSource Difference

Software + People

A big advantage over other software-only providers. Connect™ captures and evaluates assets, carrier contracts, invoices and other communications data—but it's our experienced people who make it actionable.

Connect™ Platform

Central database, reporting, integrations

TeleSource Team

Experienced professionals who drive results

Total Visibility

Complete view of all communication assets across locations

Customizable Reporting

Easy-to-understand reports with variance tracking

System Integration

APIs and integrations for enterprise systems

Ticket Management

All support tickets managed and tracked

CONNECT[IVE]

Integrated Vendor Exchange

Connect™ is flexible and integrates with your current accounting, MDM, BYOD, or HRIS systems through our IVE module.

Cloud Platform Integrations

Pre-built integrations with leading enterprise platforms:

ServiceNow API Available
Coupa API Available
Okta API Available

System Categories

Compatible with your existing infrastructure:

Accounting / ERP
MDM Platforms
HRIS Systems
BYOD Platforms
AP Systems
GL Systems

Data Export APIs

Extract your data from Connect™ for your own reporting and analysis:

CSV Export

Standard file exports

API Access

Programmatic data retrieval

Custom Reports

Scheduled report delivery

Central Database

What Connect™ Captures

All your communication asset data in one place—with storage that expands at no additional cost.

Asset Inventory
  • Wireline, Wireless, Mobility
  • IoT devices and SIMs
  • Audio Visual equipment
  • Data circuits and cloud voice
Contracts & Terms
  • Full contract documentation
  • Rate schedules
  • Expiration and renewal dates
  • Term commitments
Invoices & Billing
  • Complete invoice copies
  • Remit addresses
  • Historical spend data
  • Variance tracking
Location Data
  • Communication inventory by site
  • Cost center identifiers
  • Region/Branch designations
  • Site-specific assignments
GL & Cost Allocation
  • Multi-level AP coding
  • GL account mapping
  • Custom cost allocations
  • Department assignments
Support Tickets
  • All TAC tickets
  • Dispute tracking
  • Resolution history
  • Communication logs

Ready to See Connect™ in Action?

Request a demonstration and see how Connect™—backed by our experienced team—can transform your communications management.