Detailed technical information on our carrier-agnostic auditing methodology, dispute resolution process, and contract management capabilities.
We are completely carrier agnostic, allowing you to select the most powerful solution at every business location.
| Audit Type | Description |
|---|---|
| Inventory Item-Level Audit | Line-by-line review of all assets with variance reporting |
| Contract Rate Validation | Verification that billed rates match contracted rates |
| Service Comparison | Comparison to like services within same and alternate carriers |
| Usage Analysis | Identification of unused or underutilized services |
| Billing Variance Detection | Automated monitoring for unexpected charges or changes |
Connect™ provides comprehensive variance reporting with:
End-to-end dispute management from identification through resolution and credit validation.
Automated and manual audit identifies billing discrepancies
Submit identified issues directly to carrier dispute channels
Ongoing carrier communication until resolution is achieved
Validate receipt and allocation of credits to proper accounts
Complete contract lifecycle management and RFP services on behalf of clients.
| Service | Description |
|---|---|
| Terms Review | Review and consultation of contract terms and conditions |
| Cost Analysis | Comparison and cost analysis across carrier options |
| Expiration Monitoring | Proactive monitoring of contract expiration and renewal dates |
| RFP Services | Request for Proposal development and management |
| Negotiation | Contract negotiation services on your behalf |
Complete invoice view with approval workflows and GL coding for Accounts Payable integration.
Multi-level coding for Accounts Payable integration:
Stop juggling vendors, chasing invoices, and playing phone tag with carriers. One conversation with TeleSource could save you thousands of dollars—and hours every month.