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Technical Documentation

Secure Data Capture
Technical Specifications

Detailed technical information for IT teams evaluating TeleSource's data capture and asset management capabilities.

6+
Asset Types
API
Integrations
100%
Automated
Data Architecture

Asset Types & Data Categories

Connect™ captures and normalizes data across all communication asset types into a centralized database.

Supported Asset Categories

Asset Type Data Captured
Wireless / Mobility Device inventory, carrier accounts, rate plans, usage data, user assignments
Wireline / Voice Phone lines, circuits, PBX systems, toll-free numbers, DIDs
IoT Devices Connected devices, SIM cards, data plans, device locations
Audio Visual Conference room equipment, displays, audio systems
Data Circuits Internet, MPLS, SD-WAN, dedicated circuits
Cloud Voice / VoIP UCaaS accounts, SIP trunks, hosted PBX

Location-Based Inventory

All assets are organized by physical location with the following metadata:

  • Complete communication inventory per location
  • Cost center location identifiers
  • Multi-level coding for Accounts Payable integration
  • Custom designations (Region, Branch, Division, etc.)
  • Site-specific contract assignments
Import Methods

Data Acquisition Process

Our Asset Insertion Technology securely imports and delivers communication data into the Connect™ database.

Ingestion Methods

Automated Carrier Feeds

Direct data feeds from major carriers for invoice and inventory data

API Integration

APIs available for MDM systems and third-party platforms

File-Based Import

Secure file upload for batch data imports

Manual Entry

Experienced team for manual entry when required

Data Processing

  • Receipt and Billing Confirmation: Automated validation of incoming data
  • Data Monitoring: Continuous monitoring for billing variances
  • Variance Programming: Automated alerts for unusual changes
  • Data Normalization: Standardized formatting across all carrier sources
Data Management

Storage & Retention

All data is retained for historical reporting with storage that scales at no additional cost.

Storage Specifications

Storage Model Unlimited - capacity expands at no additional cost
Data Retention All data retained for historical reporting
Invoice Copies Complete invoice copies (full) stored with remit addresses
Contract Storage Full contract documentation and terms

Document Types Stored

Invoices
Contracts
Inventory Lists
Site Data
GL Codes
Assignments
CONNECT[IVE]

API & System Integration

Connect™ integrates with your existing systems through our CONNECT[IVE] module.

Integration Capabilities

The CONNECT[IVE] (Integrated Vendor Exchange) module provides APIs and integrations for enterprise systems:

ServiceNow

Ticket and asset management integration

Coupa

Procurement and spend management

Okta

Identity and access management

MDM Systems

Mobile device management platforms

Additional Integration Options

  • Accounting Systems: Integration with AP and GL systems for cost allocation
  • HRIS Systems: Employee data sync for device assignments
  • BYOD Platforms: Integration for bring-your-own-device management
  • Data Export APIs: Extract data from Connect™ for your own reporting
Need Integration Documentation?

Contact our team for API documentation and integration specifications.

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